Getting into the holiday spirit is easy this time of year. Yet the warmth and joy of the season should be part of customer service and client experiences year-round. Here are some ways to maintain the happiness of the holidays no matter what the month.
Stay Classy
“Whenever you do a thing, act as if all the world were watching.” Those words of wisdom, attributed to Thomas Jefferson, are timeless. What you do and how you speak to each other in the workplace helps define your company culture and affects how your company is perceived. That’s sound advice for every day, not just over the holidays. Constructive criticism and advice is essential to raising the bar, but it should be delivered professionally and in the spirit of teamwork. At Fresh, we consistently challenge each other in affirming ways to make sure we’re helping our clients meet their goals in the most effective way possible.
Be Sociable
In many workplaces, miscommunication is a leading cause of frustration. Perpetuating good communication–both inside the office and with clients–is integral to maintaining a joyful holiday spirit. Everyone on your team should have all of the information they need to do their jobs efficiently and effectively. Loop each other into conversations, dialogue frequently through email and in person, and read your emails thoroughly.
Live Gratefully
When the workload is heavy and the hours seem few, it’s easy to become Scrooge-like. These are the moments that it is most important to act gratefully toward each other and your clients. A simple thank you or word of encouragement goes a long way in growing your holiday spirit and the holiday spirit of the person you are working with. At Fresh Creative, we are masters of tackling our busiest moments with smiles on our faces–and perhaps some Chinese food.
Maintaining the holiday spirit year-round is one of the best things your company can do for itself and its employees. If you need an extra dose of the holiday spirit, we are more than happy to supply it while helping you perfect your marketing and branding strategy. Contact us today at freshcreativeinc.com/contact us.
